My name is Maggie Bennett and I am the Managing Director of Island Healthcare which has been providing care and support services for a great number of people since June 2003.

As a way of introducing the service we offer I’d like to share a real life story with you about a woman who lived at one of our care homes and the things that really mattered to her.

Joy's Story

What Joy’s Story taught us:

  • That Joy loved her husband and family – they were the most important factor in her life
  • Her life had been full of simple pleasures such as reading her paper and ‘getting the washing out’
  • Her deafness had resulted in early social isolation and was determined to be ‘no trouble’
  • She loved her TV programmes that she could hear with her hearing aid which changed her life
  • She had no interest in ‘group activity’ preferring to have regular visits from her family for chats
  • She was generous with everything – having had very little for a considerable part of her life
  • She had experienced quite a lot of personal and family tragedy which resulted in her being non-judgemental, pretty un-shockable and immensely kind

Joy was my mother, and her story shows us the value of knowing about people.  It allows us to provide person centred care, and be a friend in often difficult and frightening times.  We always strive to pass the ‘Mum Test’.