CQC REPORTS

All staff working at  Island Healthcare sites are dedicated to ensure our high standards of care are maintained for all of the clients living in our homes or day visitors. Please take this opportunity to read reports on all of our homes issued by our industry regulator, the Care Quality Commission (CQC).

Our CQC Reports

Northbrooke Inspection Report

Highfield Inspection Report

Tile House Inspection Report

Westview House Inspecton Report

Testimonials

So much love

I will always remember , so much love, help and kindness …You have all been wonderful…I can recommend Northbrooke House. – Mary (Client)

Westview Hub

The Westview Hub…is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquires. – Heather

The Highest Standard

The care my mother has received has been of the highest standard. The positive attitude of everyone concerned, the professional advice…together with the very high quality nursing care has been brilliant. – Mark (family member)

Care & Kindness

We would like to thank you all for your care and kindness…Mum was always treated respectfully and sympathetically with a lot of understanding which we know she greatly appreciated. – Kath, Brian and Family

Tea Party

Thank you very much for your help and involvement in the Great British Tea Party, It was much appreciated. – Sue (Havenstreet Parish Council)

Kindness

You were all very kind to me, it helped me to stay happy. – Valerie (Client)

Hazel Lodge

The entertainment / singer was brilliant I noticed ALL the carers were attentive to the residents, well led’

HAZEL LODGE

Best Home on the Island!! Staff are great

Hazel Lodge

December 2018   ‘…every time I come everyone is always happy’ ‘Hazel Lodge is an extremely welcoming place and the atmosphere is one of a home where the residents are treated with respect and kindness’ ‘Offers an exceptional high quality service and is well respected for the high level of training for staff’

Respite

Thank you so much for making a respite room available…it was a lifesaver for me – Rose

We always thought..

We always thought during the time Mum was with you the cleanliness, food and overall attention was as high as it could possibly have been

Thanks

Thanks for the care and support given to our mum during her stay with you Mrs SW

Compassion & Strength

I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent – Ann & Jim