Author: Ian Bennett

A Guide to Funding Your Care

Accepting that you may need some form of care and support is the first step on a journey which is both complex and potentially expensive.  There is help available to meet these costs and at Island Healthcare we’re committed to supporting people at every part of their care journey and have put together this guide

Continue Reading

Moving Island Healthcare Towards Outstanding

Island Healthcare continues to strive to provide outstanding care at all 5 of our sites.   The characteristic under the Well Led KLOE states: “The leadership, governance and culture are used to drive and improve high-quality, person-centred care.”  In such a fast paced and ever changing sector, a continuous process is needed to ensure we keep up with

Continue Reading

Northbrooke CQC inspection 2018

As you know, Island Healthcare Ltd is registered with the Care Quality Commission (CQC) to provide care and support at Northbrooke House which includes Hazel Lodge. We were inspected by the CQC on the 2nd and 7th November last year and a report of their findings has now been published on their website. Until this

Continue Reading

Dementia Alliance Newsletter – Summer 2018

Dementia Alliance Newsletter-Summer 2018 (003)
Continue Reading

Staff Transport

The Service 7 days per week 6 times per day (Night shift request only Monday – Friday) See poster for full timetable Drivers can be flexible on locations for collections and drop offs, within reason and when given enough notice (please see attached Map for current route) Cost £2.50 per journey £5.00 per round trip

Continue Reading

Red Funnel Discount

Please use the widget below for booking your ferry travel to ensure your staff discount is applied:

Continue Reading

2016 Annual Report

Better late than never, Island Healthcare’s 2016 Annual Report is now available on this page and, shortly, in any of our five homes!

Continue Reading

Westview House – Outstandingly Well-led

Following an unannounced inspection carried out on the 4th and 8th of November, Westview House received an overall ‘Good’ rating from CQC with an Outstanding award for the key question “Is the service well led?” People received “Exceptionally person centred care” the report says, “from staff who knew each person well, their life and what

Continue Reading

Outstanding rating awarded to Highfield House, Shanklin

Following an unannounced inspection, carried out on the 8 September 2016, Highfield House in Shanklin, part of the Island Healthcare group of homes has been awarded the top, Outstanding, rating from CQC in recognition of the service delivered for the people living at the home. Highfield was praised in the report for providing “exceptionally person

Continue Reading

Northbrooke House CQC

Northbrooke House is really proud to announce our new CQC rating – Good across the board in all five areas. Following the inspection we received a lovely write up in the County Press, outlining some of the amazing comments from family members and the inspectors.

Continue Reading

Testimonials

The Highest Standard

The care my mother has received has been of the highest standard. The positive attitude of everyone concerned, the professional advice…together with the very high quality nursing care has been brilliant. – Mark (family member)

We always thought..

We always thought during the time Mum was with you the cleanliness, food and overall attention was as high as it could possibly have been

HAZEL LODGE

Best Home on the Island!! Staff are great

So much love

I will always remember , so much love, help and kindness …You have all been wonderful…I can recommend Northbrooke House. – Mary (Client)

Kindness

You were all very kind to me, it helped me to stay happy. – Valerie (Client)

Tea Party

Thank you very much for your help and involvement in the Great British Tea Party, It was much appreciated. – Sue (Havenstreet Parish Council)

Thanks

Thanks for the care and support given to our mum during her stay with you Mrs SW

Hazel Lodge

December 2018   ‘…every time I come everyone is always happy’ ‘Hazel Lodge is an extremely welcoming place and the atmosphere is one of a home where the residents are treated with respect and kindness’ ‘Offers an exceptional high quality service and is well respected for the high level of training for staff’

Westview Hub

The Westview Hub…is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquires. – Heather

Respite

Thank you so much for making a respite room available…it was a lifesaver for me – Rose

Hazel Lodge

The entertainment / singer was brilliant I noticed ALL the carers were attentive to the residents, well led’

Care & Kindness

We would like to thank you all for your care and kindness…Mum was always treated respectfully and sympathetically with a lot of understanding which we know she greatly appreciated. – Kath, Brian and Family

Compassion & Strength

I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent – Ann & Jim