Hazel Lodge

Our Response to the latest CQC Inspection Report for Northbrooke House

Hello, my name is Karen

I am the new manager at Hazel Lodge.  I bring with me extensive managerial experience within the private and public sector in health care management. I am a trained nurse specialist practitioner who is passionate about working in the care service. I have commuted to the mainland to work for several years and waited until the right place for me to take on a managerial role became available.  On my first visit to Hazel Lodge, I knew straight away it was a wonderful place where I really wanted to be.

Hazel Lodge is built in a beautiful setting with tranquil surroundings and access to extensive gardens. When you visit Hazel Lodge, you are always met by a friendly face and invited into a warm and happy atmosphere.  Coming to Hazel Lodge has been a wonderful experience. I enjoy working with the team who continue to provide an outstanding service for the residents receiving our care.

All staff are highly trained in complex care. They are passionate about what they do and really are able to make a difference to our resident’s lives through there devotion and compassion and understanding.  My door is always open to visitors and family members for discussions and support.

I look forward to the future in aiding the team to be the best at Hazel Lodge on the island.

Contact me on: 01983 882236 or email kareno@islandhealthcare.co.uk 

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