TESTIMONIALS

We always thought..

We always thought during the time Mum was with you the cleanliness, food and overall attention was as high as it could possibly have been

Hazel Lodge

The entertainment / singer was brilliant

I noticed ALL the carers were attentive to the residents, well led’

Hazel Lodge

December 2018

 

‘…every time I come everyone is always happy’

‘Hazel Lodge is an extremely welcoming place and the atmosphere is one of a home where the residents are treated with respect and kindness’

‘Offers an exceptional high quality service and is well respected for the high level of training for staff’

The Highest Standard

The care my mother has received has been of the highest standard. The positive attitude of everyone concerned, the professional advice…together with the very high quality nursing care has been brilliant. – Mark (family member)

Respite

Thank you so much for making a respite room available…it was a lifesaver for me – Rose

What a wonderful environment, very much impressed with the staff interaction with the residents…..Hazel Lodge

Care & Kindness

We would like to thank you all for your care and kindness…Mum was always treated respectfully and sympathetically with a lot of understanding which we know she greatly appreciated. – Kath, Brian and Family

Compassion & Strength

I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent – Ann & Jim

HAZEL LODGE

Best Home on the Island!! Staff are great

Westview Hub

The Westview Hub…is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquires. – Heather

Thanks

Thanks for the care and support given to our mum during her stay with you

Mrs SW

Kindness

You were all very kind to me, it helped me to stay happy. – Valerie (Client)

So much love

I will always remember , so much love, help and kindness …You have all been wonderful…I can recommend Northbrooke House. – Mary (Client)

Tea Party

Thank you very much for your help and involvement in the Great British Tea Party, It was much appreciated. – Sue (Havenstreet Parish Council)

Westview

Thank you so much for all your love and care for mum over the past few years………

 

Thank you for all your support at my Nanny’s funeral. It meant so much to have Grandad in the car with us, we couldn’t of done it without you all….

 

What a lovely atmosphere at Westview when I visited my mum ….as I walked in I was greeted by laughter and smiling faces everywhere. It’s nice to see the improvements you are making within the home…..

HAZEL LODGE

 

July 2019

To everyone that looked after dad, I want to offer my heartfelt thanks for all you did for him (and me!). You’re all special people……a credit to your profession

 

My stay at Hazel Lodge was made so much better for the wonderful caring staff….

To all staff at Northbrooke House – a mere ‘thank you’ can’t begin to convey my appreciation of the care and kindness shown to dad and myself over the past 3.5 years!

 

Testimonials

Care & Kindness

We would like to thank you all for your care and kindness…Mum was always treated respectfully and sympathetically with a lot of understanding which we know she greatly appreciated. – Kath, Brian and Family

HAZEL LODGE

Best Home on the Island!! Staff are great

Hazel Lodge

The entertainment / singer was brilliant I noticed ALL the carers were attentive to the residents, well led’

Compassion & Strength

I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent – Ann & Jim

Westview

Thank you so much for all your love and care for mum over the past few years………   Thank you for all your support at my Nanny’s funeral. It meant so much to have Grandad in the car with us, we couldn’t of done it without you all….   What a lovely atmosphere at Westview… Read more “Westview”

We always thought..

We always thought during the time Mum was with you the cleanliness, food and overall attention was as high as it could possibly have been

The Highest Standard

The care my mother has received has been of the highest standard. The positive attitude of everyone concerned, the professional advice…together with the very high quality nursing care has been brilliant. – Mark (family member)

HAZEL LODGE

  July 2019 To everyone that looked after dad, I want to offer my heartfelt thanks for all you did for him (and me!). You’re all special people……a credit to your profession   My stay at Hazel Lodge was made so much better for the wonderful caring staff…. To all staff at Northbrooke House –… Read more “HAZEL LODGE”

Kindness

You were all very kind to me, it helped me to stay happy. – Valerie (Client)

Westview Hub

The Westview Hub…is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquires. – Heather

Tea Party

Thank you very much for your help and involvement in the Great British Tea Party, It was much appreciated. – Sue (Havenstreet Parish Council)

Hazel Lodge

December 2018   ‘…every time I come everyone is always happy’ ‘Hazel Lodge is an extremely welcoming place and the atmosphere is one of a home where the residents are treated with respect and kindness’ ‘Offers an exceptional high quality service and is well respected for the high level of training for staff’

Thanks

Thanks for the care and support given to our mum during her stay with you Mrs SW

Respite

Thank you so much for making a respite room available…it was a lifesaver for me – Rose

So much love

I will always remember , so much love, help and kindness …You have all been wonderful…I can recommend Northbrooke House. – Mary (Client)