Welcome to The Hub
As well as a range of welcoming care homes, we also offer domiciliary care, (home care) - a service we call The Hub.
This is a way to get personalized support at home, maintaining independence, comfort, and familiarity while addressing individual needs and preferences.
What our clients say:
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"I have nothing but admiration for the compassion and strength your employee has for the people in his care, he has a very special talent."
Ann & Jim
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"The Hub is absolutely brilliant. You tailored your system into the clients need which seemed impossible for other organisations to achieve when I was making enquiries."
Heather
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"I will always remember , so much love, help and kindness. You have all been wonderful. I can recommend Northbrooke House."
Mary
What conditions can we help with?
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Dementia care
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Parkinsons
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Physical disabilities
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Learning disabilities
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Stroke recovery
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Multiple sclerosis
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Cancer
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Huntingtons
Brilliant care, brought to you
Domiciliary care, or home care, brings a host of benefits to individuals in need. It means you get the care you need, whilst letting you stay in the cozy comfort of your own home, keeping your independence and happiness intact.
We use our residential care homes as "hubs" for the domiciliary care we provide. This means we’re able to be more responsive and provide additional services, such as daycare.
Our team of caregivers is here just for you, ensuring your unique needs are met with attention and care. Your caregiver will do everything they can to ensure you're comfortable and well looked after.
And the best part? Domiciliary care is all about your convenience. We work around your schedule and your family's rhythm, making sure you're always at ease.
How, specifically, can The Hub help?
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Escort to appointments
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Meal preparation and nutrition support
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Looking after pets
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Managing medication
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Helping with practicalities and going out and about
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Providing companionship and someone to chat with
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Running errands and help with daily activities
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Personal care (showering, dressing, etc.)
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Housekeeping (cleaning, hoovering, etc.)
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Getting settled and ready for bed
Ready to get home care from us?
Meet the manager of The Hub
Laura started with Island Healthcare Ltd in 2004 and currently holds NVQ 2 & 4 and an Institute of Leadership and Management Certificate.
Phone: 01983 862762
Email: laura@islandhealthcare.co.uk
Frequently asked questions for The Hub
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We charge an hourly fee which covers all activities agreed in your care plan - If using our transport to escort to appointments there will be a fuel charge.
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Item description
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No, services are charged once a month in arrears and will be invoiced from our head office.
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Yes, we are regulated by the CQC.
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We have a small bespoke team of individuals and offer continuity of care. Over the upcoming weeks, you will have the opportunity to meet the team and maintain regular contact with the same individuals.
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£27.50 per hour or part of this for shorter visits. This is subject to change.
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Our staff are employed and managed from the Island Healthcare home nearest to your location. They undergo training to the highest standards and are fully covered by our business insurance.
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No problem. However, we require 7 days notice.
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We send out monthly invoices.
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Our service operates from 7 am to 9 pm. Outside of these hours, our care home can be contacted by telephone, and verbal advice and support will be provided in case of emergency.
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We provide daycare services to support respite care but do not offer overnight accommodation.
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All of our care staff undergo DBS checks and receive relevant training. Additionally, we conduct lone working risk assessments.
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Everywhere on the Isle of Wight.
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The HUB has been running for the past 5 years.
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This is a unique and bespoke service. The care and support package is crafted by you, with assistance from our highly trained senior team. Our small team ensures continuity of caregivers and aims to establish an open and trusting relationship from the outset. We agree upon scheduled call times and adhere to them; if we've committed to being there, we will be. Our goal is to make a difference and support individuals in living well in their own homes.
Contact us
Please don’t hesitate to get in contact with us. You can find our email and address below.
group@islandhealthcare.co.uk
Phone: 01983 214120
Northbrooke House, Main Road, Havenstreet, PO33 4DR
Send us a message
You can fill in the form below to send us a message directly! Feel free to ask us questions about our homes or make an enquiry to see if we can be of help.
