Care Home Resident Survey Results, New Starters, and a Visit from The Donkey Sanctuary at Hazel Lodge (January 2025 Update)
Life at Island Healthcare is always full of little moments that make a big difference.
Whether it’s hearing from our community, enjoying a special visit, or welcoming new team members, it’s these experiences that shape our shared story and make our Isle of Wight Care homes so special. Here’s a look at what’s been happening recently.
Thank You for Your Feedback
We’d like to extend a big thank you to every resident and client who completed our recent survey. Your feedback is incredibly valuable and helps us improve the care and experiences we offer. Here are some of the key takeaways:
Safety: Families rated us 9.8/10 for safety, which reassures us that your loved ones feel secure and well cared for.
Compassion: Our staff received a 9.9/10 for kindness and empathy, highlighting the dedication they bring to their roles every day.
Family Involvement: It’s wonderful to see how families enrich our community by participating in activities and events.
You can see the full details of the survey here.
A Special Visit to Hazel Lodge
Residents and staff at Hazel Lodge, our nursing home on the Isle of Wight, recently enjoyed a memorable visit from The Donkey Sanctuary. The donkeys brought plenty of smiles and gave everyone the chance to share a unique experience. These kinds of visits are a reminder of the positive impact animals can have on our wellbeing.
Thank you to The Donkey Sanctuary for making the day so special. If you’d like to learn more about their work, visit their website at The Donkey Sanctuary.
Welcoming Tim and Christian
We’re pleased to welcome Tim and Christian to the team at Highfield House - our care home in Shanklin . They’ve started their HTP training course with support from Karen, our VITAL Coordinator, who is helping them settle in and learn the ropes.
To learn more about joining our team or about training opportunities at Island Healthcare, visit our careers page. We’re always excited to grow our community of dedicated professionals.
Their first day on the job!
At Island Healthcare, it’s the little things that make a big difference. From your thoughtful feedback to shared experiences and welcoming new faces, we’re always working to create a positive and connected environment.
Thank you for being part of the Island Healthcare community.
And, as ever, if you or a loved one need help with care, we’re here to help. Our dedicated team is ready to answer your questions and provide the support you need. Reach out today if you want a chat!